Privacy Policy - Gardener Herne Hill

Welcome to the Privacy Policy of Gardener Herne Hill. We are committed to protecting your personal information and ensuring its privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

Information We Collect

Personal Data: When you use our services, we may collect personally identifiable information, such as your name, email address, phone number, and postal address.

Non-Personal Data: We also collect non-personal information, including browser type, operating system, and browsing behavior to enhance your experience.

How We Collect Information

Direct Interactions: Information you provide directly to us, such as during service bookings or inquiries.
Automated Technologies: Usage details collected automatically through cookies and similar technologies.
Third-Party Sources: Information from third parties, such as social media platforms, if you choose to connect with them.

Use of Your Information

We utilize the collected data for various purposes, including:

Service Delivery: Providing and maintaining our gardening services.
Communication: Notifying you about changes to our services or policies.
Improvement: Understanding how our services are used to enhance and develop new offerings.
Marketing: Informing you about promotions or special offers that may interest you.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context:

Performance of a Contract: When we need to provide gardening services as per your request.
Legitimate Interests: For purposes such as improving our services and marketing.
Consent: When you have given explicit consent for specific uses of your information.

Data Sharing and Disclosure

We do not sell or disclose your personal information to third parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our services, provided they agree to keep your information confidential.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is accessible only by authorized personnel.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction: You can request the restriction of processing your personal data.
Objection: You can object to the processing of your personal data for specific purposes.
Data Portability: You can request the transfer of your personal data to another service.

Exercising Your Rights

To exercise any of these rights, please contact us through the appropriate channels as outlined in our communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use

Essential Cookies: Necessary for the operation of our services.
Performance Cookies: Help us understand how our services are used.
Functionality Cookies: Allow us to remember choices you make to enhance your experience.
Targeting Cookies: Used to deliver relevant advertisements to you.

Third-Party Services

Our services may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these external sites.

Analytics Providers

We may use third-party services like Google Analytics to analyze how users access and use our services. These providers collect information in a way that does not personally identify you.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Parental Control

If you believe that a child has provided us with personal information, please contact us so that we can take steps to remove such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Reviewing Changes

We encourage you to review this Privacy Policy periodically for any updates or changes.

Acceptance of Terms

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

Last updated: April 27, 2024.